Informatics Training Specialist (8:00AM-4:30PM)

Requisition ID
Shift Hours AM/PM
Position Type
Regular Full-Time


St. Joseph’s Healthcare System is recognized for the expertise and compassion of its highly skilled and responsive staff. The combined efforts of the organization’s outstanding physicians, superb nurses, and dedicated clinical and professional staff have made us one of the most highly respected healthcare organizations in the state, the largest employer in Passaic County, and one of the nation’s “100 Best Places to Work in Health Care”.



Job Overview

Responsible for the analysis, and implementation of selected information systems that support health care documentation in a variety of settings. Can function as a translator between clinical and non-clinical end users and information technology requirements. Creates educational curriculum required to teach clinical and non-clinical end users so that they meet competency requirements. Works collaboratively with the Information Technology department, the management team and end users to accomplish organizational goals for implementation and quality outcomes related to informatics use.


Designs and develops effective educational curricula to meet the requirements for the education of clinical and non-clinical end users who utilize varied software programs required in the organization. Schedules and teaches varied software programs to inpatient and out-patient end users according to departmental requirements using adult learning principles; demonstrates facility in communication of information systems features. Leads various informatics systems training for end users; monitors training efficacy, develops and updates training materials; works closely with ITR regarding upgrades and testing of informatics systems. Evaluates the effectiveness of computer training by conducting quality reviews; troubleshoots related issues to identify educational needs on an individual or system level, analyzes and reports findings; makes recommendation for change. Effectively utilizes various multi-media and methods in the development of educational programming including but not limited to : synchronous and non-synchronous-learning; teleconferencing, internet/intranet based modules. Provides on-site departmental support and training to ensure that end users can demonstrate competencies required to implement informatics systems correctly; provides support to departmental super users. Maintains records of all educational programming; creates and utilizes various databases ;analyzes attendance requirements in collaboration with leadership personnel; writes reports as required. Maintain computer equipment and related materials for maximum functioning; makes recommendations for repair and replacement. Maintains currency and competency in informatics specialty; provides guidance for innovations that would improve department functions. Meets all required competencies for department, unit and/or hospital. Responsible for performing all other duties as assigned. Special Projects


Work requires the knowledge of theories, principles and concepts normally acquired through completion of a Bachelor's degree in Education/Healthcare or closely related field and three to five years of previous work related experience required.  Master's degree in Education, Informatics, or closely related field preferred. Excellent writing, speaking and communication skills.  Ability to prioritize and manage multiple projects simultaneously.


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