St. Joseph’s Healthcare System is recognized for the expertise and compassion of its highly skilled and responsive staff. The combined efforts of the organization’s outstanding physicians, superb nurses, and dedicated clinical and professional staff have made us one of the most highly respected healthcare organizations in the state, the largest employer in Passaic County, and one of the nation’s “100 Best Places to Work in Health Care”.
Responsible for clinical and administrative supervision of the psychiatric emergency and screening center services and for 24-hour on-call availability for problem management. Supervision of staff, implementation of policies and procedures, liaison with other departments and outside agencies in managing the efficient quality care for patients receiving crisis intervention services.
Ensures legible, accurate, complete, and timely documentation of services provided to patients in accordance with department polices and regulatory standards. Ensures appropriate staff availability 24 hours per day, 365 days a year. Provides 24 hour on-call availability for emergency consultation and intervention. Provides direct care services to patients during staff shortages and peak overload. Provides conflict resolution and intervention to facilitate patient care. Reviews and determines appropriate interventions for problematic situations. Assists Shift Supervisor in managing staff, customer needs and departmental needs as they arise. Coordinates and responds to requests for disaster crisis counseling, bereavements, and other mental health crisis situations outside of regular operations. Provides consultation, education and liaison services to other departments and outside agencies to ensure coordination of patient care. Represents Department and Healthcare System at internal and external meetings. Meets all required competencies for department, unit and/or hospital. Responsible for performing all other duties as assigned. Special Projects
Work requires the knowledge of theories, principles and concepts normally acquired through completion of a Master's degree in Social Work or closely related field and a minimum of three years post master's work experience in the field of mental health services as well as three to five years of program management and supervisory expertise. The Manager will be required to complete the Division of Mental Health Service's Crisis Training Course, Levels I and II. Licensure commensurate to degree as required by the State of New Jersey. NJ Certified Mental Health Screener preferred to start the position and required within Introductory Period. NJ Certified Disaster Responder preferred. Valid Driver's License preferred. Must comply with Qualifications to Drive a System Vehicle as well as policies outlined in the SJHS Fleet Management and Safety Program to operate a Hospital vehicle. Work requires the ability to function in a crisis-oriented mode with rapid decision making. Work requires good interpersonal, oral and written skills, as well as, the ability to analyze, interpret, and utilize data.