St. Joseph’s Healthcare System is recognized for the expertise and compassion of its highly skilled and responsive staff. The combined efforts of the organization’s outstanding physicians, superb nurses, and dedicated clinical and professional staff have made us one of the most highly respected healthcare organizations in the state, the largest employer in Passaic County, and one of the nation’s “100 Best Places to Work in Health Care”.
Provides general clerical support to the Department and/or Administrative personnel including routine typing answering phones, sorting and distributing mail/other correspondence, photocopying, maintaining files and office supplies.
Types correspondence, reports and various routine forms making changes in grammar, punctuation, spelling as needed assuring timeliness of completion based on needs of the department. Answers telephone or other incoming calls, screens calls, answers department specific questions when possible, takes message and/or directs call to appropriate personnel. Assures priority messages are delivered in timely fashion. Receives incoming communications (mail, e-mail, text, reports, etc.), sorts, prioritizes and delivers to appropriate personnel in timely manner with attention to sensitivity/confidentiality. Maintains office supplies and materials as needed. Establishes and/or maintains departmental record keeping and filing system and assures security of same. Greets and screens customers of department and directs to appropriate staff/personnel. Notifies departmental personnel of arrival of customers in a timely manner. Establishes customer files/charts as needed and according to established procedures. Maintains departmental calendar and/or schedule of staff/personnel, making entries into electronic system when necessary e.g. Kronos Performs financial functions as delineated/identified by the Department Administrator or designee. May create, update or maintain departmental data base. Collates information. Compiles reports, presentations as requested. Responsible for performing all other duties as assigned. Meets all required competencies for department, unit and/or hospital. Special Projects
Work requires a High School diploma or equivalent and one to two years of previous work related experience. Proficiency in MS Office required: Word, Excel, Access, Outlook and PowerPoint. Bilingual preferred. Work requires communication skills needed to frequently answer telephone calls and work with multiple interruptions and still sustain positive communication.