• PC Technician II

    Requisition ID
    2018-12777
    Shift
    Day
    Category
    Information Technology
    Shift Hours AM/PM
    8:30AM-5:00PM
    Position Type
    Regular Full-Time
  • Overview

     

    St. Joseph’s Healthcare System is recognized for the expertise and compassion of its highly skilled and responsive staff. The combined efforts of the organization’s outstanding physicians, superb nurses, and dedicated clinical and professional staff have made us one of the most highly respected healthcare organizations in the state, the largest employer in Passaic County, and one of the nation’s “100 Best Places to Work in Health Care”.

     

     

    Job Overview

    Responsible for ensuring  assuring complete and timely resolution of Client Service issues. Acts as a liaison between the client and the IT department. Responsible for managing the Client Services ticket queue and assigning tickets to PC Tech I's and IT Associates as appropriate.

    Responsibilities

    • Works in a normal patient care area or office environment where there are relatively few physical discomforts due to dust, dirt, noise and the like.
    • Works with equipment or performs procedures where carelessness would probably result in minor cuts, bruises or muscle pulls.
    • Works in an area in which there is exposure to hazardous chemicals or carcinogenic agents which requires caution and use of established safety guidelines and equipment.
    • Works in an area in which there is exposure to radiation which requires caution and use of established safety guidelines and equipment.
    • Work requires exposure to blood and various body fluids which requires caution and use of established safety guidelines and equipment.
    • Works in an area that is very uncomfortable because of extreme temperatures, noise levels, odors or other similar conditions.
    • Work requires handling of hot liquids, toxic or flammable chemicals, or contaminated materials which requires caution and use of established safety guidelines and equipment.
    • Works in close proximity to high voltage electrical current and/or moving machinery, or with power tools and equipment (table saws, drills, etc.) which requires caution and use of established safety guidelines and equipment.

    Qualifications

    High School Diploma or G.E.D. One to two years of previous work experience required to successfully perform the job.

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