St Josephs Healthcare System

  • Patient Accounts Rep

    Requisition ID
    Shift Hours AM/PM
    SJ PFS
    Position Type
    Regular Full-Time
  • Overview


    St. Joseph’s Healthcare System is recognized for the expertise and compassion of its highly skilled and responsive staff. The combined efforts of the organization’s outstanding physicians, superb nurses, and dedicated clinical and professional staff have made us one of the most highly respected healthcare organizations in the state, the largest employer in Passaic County, and one of the nation’s “100 Best Places to Work in Health Care”.



     Job Overview


    Responsible for processing all billing for third party payers ensuring that all information is accurate and current allowing all claims to be entered and processed without error for clean claims to be released. Works all hold buckets, analyzing accounts and reentering based on new information according to billing office agreements.


    Enters all inpatient and outpatient charges on a daily bases within the designated time frame according to Policy and procedure. Verifies all information in the billing accounts for accuracy and completeness according to P & P. Collects and records correct co-pay and or charges accurately reconciling cash/credit slips against receipts daily according to area policy and procedure. Documents in system all follow-up accurately of accounts being worked so that all employees/supervisors accessing accounts can view updates on a daily bases. Coordinates medical record requests with billing office and secretaries so accounts can be expedited and bills can be resubmitted to insurance companies. Assembles new charts as requested. Works hold buckets on a daily bases, gathering necessary information from physicians, patients and insurance companies so bills can be redropped for payment according to P & P. Uses all electronic systems within and outside of organization i.e. HDX, Invision in order to access necessary information for processing clean bills according to P & P. Communicates & collaborates with physicians, registrars, secretaries and billing department so processing of bills is an accurate, efficient and timely processing system. Answers telephone inquiries regarding service and directs patients accordingly. Reports any significant ongoing issues i.e. lack of information and incorrect information from registration areas, physician offices, admitting office so errors can be corrected and prevented in future on a timely basis. Registers and schedules accurate appointments for c=new and established patients following area specific required data entry. Prioritize patient schedules according to appointment volume optimizing efficient work flow operations Meets all required competencies for department, unit and/or hospital. Responsible for performing all other duties as assigned.


    Work requires a High School diploma or equivalent and at least one year of previous work related experience, bilingual preferred. Knowledge of medical terminology is considered an asset. Proficient knowledge of Microsoft Office preferred. Work requires communication skills needed to frequently answer telephone calls and work with multiple interruptions and still sustain positive communication.


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