St. Joseph’s Healthcare System is recognized for the expertise and compassion of its highly skilled and responsive staff. The combined efforts of the organization’s outstanding physicians, superb nurses, and dedicated clinical and professional staff have made us one of the most highly respected healthcare organizations in the state, the largest employer in Passaic County, and one of the nation’s “100 Best Places to Work in Health Care”.
Provides office support to Department. Is responsible for Revenue Cycle functions including registration, account processing, insurance verification and authorization. Schedules patients according to department policy. Filing and typing as necessary. Maintains patient and data files. Orders supplies and other items as needed.
Accurately and according to hospital and departmental policy/process registers and schedules patients, collecting co-pays if necessary and depositing collections at cashier or directing to appropriate cashier for processing directly . Obtains insurance information, verifies insurance, obtains authorization, pre-certification and referrals as necessary. Assembles and maintains patient charts and files documents according to established procedures. Maintains office supplies at appropriate levels, completes purchase orders as directed. Completes daily paperwork including copying, faxing, sorting and distributing mail and charge entry as needed in a timely manner. Answers phones and processes calls appropriately. Takes clear, concise messages and distributes to appropriate individuals in a timely manner. Establish and maintain department record keeping and filing systems including records related to departmental activities, time and attendance, work orders, supply requisitions and so forth. Greets and screens patients and/or visitors and announce to appropriate staff in a timely manner. Maintains current knowledge in areas of responsibility by attending meetings as assigned, incorporating informational memos/e-mails/directives. Responsible for performing all other duties as assigned. Meets all required competencies for department, unit and/or hospital. Special Projects
Work requires a High School diploma or equivalent and one to two years of previous work related experience. Proficiency in MS Office required: Word, Excel, Access, Outlook and PowerPoint. Bilingual preferred. Work requires communication skills needed to frequently answer telephone calls and work with multiple interruptions and still sustain positive communication.