St Joseph's Health

Info Desk Facilitator

Requisition ID
2024-24773
Shift
Day
Category
Support Services
Shift Hours AM/PM
8:00am-4:30pm Flex
Department
SJ INFO DESK
Position Type
Regular Full-Time

Overview

 

St. Joseph’s Healthcare System is recognized for the expertise and compassion of its highly skilled and responsive staff. The combined efforts of the organization’s outstanding physicians, superb nurses, and dedicated clinical and professional staff have made us one of the most highly respected healthcare organizations in the state, the largest employer in Passaic County, and one of the nation’s “100 Best Places to Work in Health Care”.

 

 

 Job Overview

 

Responsible for greeting all patients and visitors. A positive image is demonstrated by congenial customer service skills, professional behavior and dress, concise communications, sound judgment, and proficiency in handling inquiries, identifying location of service for patients and providing appropriate directions. Assists in account activation and Document Imaging.

Qualifications

Work requires a High School diploma or equivalent and up to one year of basic technical training in medical office practice plus 3 to 6 months of on the job training and orientation. Bilingual preferred. Knowledge of Microsoft Office required. Knowledge of medical terminology is considered an asset.

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